Last Updated: 30th June 2025

At Woodkraft Studio, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you interact with our website or visit our stores in Mehdipatnam and Kompally, Hyderabad.

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, phone number, email address, postal address

Order Details: Product preferences, purchase history

Payment Information: Mode of payment (we do not store your card or UPI credentials)

Communication Data: Any messages or emails you send to us

Device/Usage Info: IP address, browser type, and interaction data for website improvement

2. How We Use Your Information

We use the collected information for the following purposes:

To process and deliver orders

To contact you regarding your purchases or service requests

To send promotional messages, offers, new launch alerts, and store updates

To improve our services and user experience

3. Promotional Communications

By providing your contact details, you consent to receive marketing communications from Woodkraft Studio via SMS, WhatsApp, email, or phone. You may opt out of these communications at any time by following the unsubscribe instructions or by contacting us directly.

4. Data Protection & Security

We follow industry-standard practices to protect your data:

Secure servers and restricted access

No storage of sensitive financial details like full card or UPI numbers

Regular monitoring of our website and systems to prevent unauthorized access

However, while we take reasonable precautions, no method of transmission over the internet or electronic storage is 100% secure.

5. Third-Party Sharing

We do not sell or rent your personal information.

We may share limited data with trusted third parties only when necessary:

Delivery partners

Payment gateways

Marketing service providers (strictly for our internal campaigns)

All such third parties are required to maintain confidentiality and data protection.

6. Cookies and Website Analytics

We may use cookies and similar technologies to track your browsing behavior on our site to:

Improve user experience

Monitor performance

Run remarketing ads through platforms like Google or Meta

You may disable cookies in your browser settings if you prefer.

7. Your Rights

You have the right to:

Access or request a copy of your stored personal data

Correct any inaccurate information

Withdraw consent for promotional messages

Request deletion of your data (where legally permissible)

To exercise any of the above, please contact us using the details below.

8. Updates to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website with the updated date mentioned at the top.

9. Contact Us

If you have any questions or concerns regarding our Privacy Policy, please reach out to us:

📧 Email: woodkraftstudio@gmail.com

📞 Phone: 9912615000

📍 Mehdipatnam & Kompally, Hyderabad